The following are instructions on how to redeem your Gift Announcement for your very own custom Hand-Painted Pet Portrait Ornament by Wagging Tail Portraits.
Step 1. First you will be instructed to enter your Gift Announcement CODE* in the required field. Click on the submit button and continue to Step 2.
*Your 12 digit CODE (xxxx-xxxx-xxxx) is located on the front of your "Gift Announcement"
Step 2. Here you will configure and customize your order for your Hand-Painted Pet Portrait Ornament by submitting up to 4 images of your pet. We use these as reference when painting your pets portrait on the ornament. You will also be able to comment and provide details with each image. (The web site provides instructions throughout the process to assist you with your order.)
Please make sure the images you send for reference are well lit, clear close-ups, showing a lot of great detail, especially of the eyes and fur.
Step 3. You will need to provide us with your contact and shipping information.
Step 4. Once you have provided us with your images and details about your pet, and your contact and shipping information, you will be asked to complete your order. Once your order is finalized you will receive a confirmation email, indicating your order has been received for review, processing and production. Please keep this email for your records.
As each and every ornament is hand-painted, please allow plenty of time* for us to paint your furry friend. "It will be worth the wait."
NOTE: Please keep in mind that these custom items are one-of-a-kind and very labor intensive, consequently, there may be an extended wait period for your treasured keepsake. Due to high volume holiday ordering, our delivery time has been extended from 4 to 6 weeks to 8 to 12 weeks. We will do our best to deliver your item in a timely manner however we are unable to guarantee an exact delivery time. Please feel free to contact us via email if you have any questions. firstname.lastname@example.org
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